Shareable inboxes for full collaboration

In minutes add agents, set up rules, SLAs and different channels. Watch the magic happens as the communication with your clients smoothes out and you keep track of everything in one single place.

Multichannel

MoxBox connect with different channels and merges all conversations into one intuitive history.

Automations to kick derrière

Prioritize answers to premium clients. Add tags according to the channel. Assign conversations to the right person. Reply automatically to predefined questions and MUCH more! See why companies love this feature! =)

SLA (Service Level Agreement)

Set up multiple dealines for the team and see clearly how they are performing.

  • Canned Responses
  • Colision Alert
  • Assign
  • Follow
  • Internal Chat

Save answers for common questions

See when an agent is already taking care of a conversation and avoid double work.

Assign the conversation to the best suited agent to solve it

Follow or choose someone to follow a specific conversation

Afraid of losing information on process? MoxBox has it's own internal chat for deep collaboration, so nothing slips through the cracks.

Canned Responses

Save answers for common questions

Colision Alert

See when an agent is already taking care of a conversation and avoid double work.

Assign

Assign the conversation to the best suited agent to solve it

Follow

Follow or choose someone to follow a specific conversation

Internal Chat

Afraid of losing information on process? MoxBox has it's own internal chat for deep collaboration, so nothing slips through the cracks.

Take your team to the next level of collaboration, efficiency and speed.